Untitled Document
   Merchant Login   Reseller Login
Card Holder Centre
Cardholder Center
 
The CCAvenue Cardholder Center was designed to provide real-time transaction information to Cardholders.
 
To help us identify your charge, please select from the options below:
1. I don't know my order number & wish to report a problem
2. I know my order number & wish to report a problem.
3. I do not recognize a charge on my bank statement.




























Credit Card Holders
If you have a charge by CCAvenue.com Or Avenues India Private Limited Or Avenues World Pte. Ltd. on your credit card statement, please provide the first 6 and last 4 digits of your credit card account as well as the amount charged. You will be given the opportunity to perform tasks such as identify the charge, submit a general question or refund dispute etc.. You can also contact CCAvenue by using the "Live Cardholder Support" to chat in real time with a CCAvenue Cardholder Support Executive or email CCAvenue at risk@CCAvenue.com .
First 6 digits : *
Last 4 digits : *
Amount Charged :
CCAvenue Order Number :






















MasterCard, Visa, Diners Club International And Citibank eCard Holders. ICICI Infinity, HDFC Net Banking, Citibank Net Banking,IDBI iNetBanking, UTI iConnect Net Banking, Global Trust iBank Net Banking, Centurian Bank ePay Net Banking Account Holders.
If you have a charge by CCAvenue.com Or Avenues India Private Limited Or Avenues World Pte. Ltd. on any of your above mentioned payments modes, you may login with the CCAvenue order number. You will be given the opportunity to perform tasks such as identify the charge, submit a general question or refund dispute etc.. You can also contact CCAvenue by using the "Live Cardholder Support" to chat in real time with a CCAvenue Cardholder Support Executive or email CCAvenue at risk@CCAvenue.com
   
Order Number: *
 




























If you don't have or know your CCAvenue Order number, then kindly fill in the details below:-
A) Charge Details:-
Payment Mode
If Other, please specify:-
Issuing Bank/Company/Financial Institution of your Card
Amount as displayed on your statement:-   
If Other Currency, please specify:-
Sale Date
(as shown on card statement) *
Your card statement is dated  *
Reference Number of the transaction (as shown on card statement)
Merchant Name (as shown on card statement)
Other (Please Specify)
CCAvenue Merchant's site, where you have done the transaction:- http://www.
Raise Dispute
Client Information Form :
Salutation First Name : *
Middle Name : Last Name :
E-Mail ID : * Telephone No :
Address : *
* Indicates mandatory fields for the selected option.
New Payment Options